Privacy Policy
Effective Date: April 19, 2025
CTRL-A understands that your privacy is important to you and that you care about how your personal data is used and shared. We respect and value everyone’s privacy, including that of our customers, business partners, contractors, subcontractors, everyone who visits our website https://ctrl-a.io (the “Website”), and candidates for employment. In this policy, we describe how we collect, use, and disclose personal information when you visit our website or engage with our services. This policy also outlines your rights under U.S. privacy laws, including the California Consumer Privacy Act (CCPA), and where applicable, the General Data Protection Regulation (GDPR).
The information we collect is controlled by CTRL-A Technical Services, LLC, which is headquartered in the United States at 2108 N ST, Ste N Sacremento, CA 95816, USA.
Information We Collect
We may collect personal information when you:
Visit our website
Submit a contact form
Request support or services
Apply for employment
Engage in business with us
Types of information we may collect include:
Name, company name, job title
Email address, phone number
IP address, browser type, and device identifiers
Communications and content you submit to us
Preferences or inferred interests based on your activity
Service usage logs or metadata from tools we use to deliver services
If you are applying for a position with us, we may also collect:
Resume/CV, work history, education, licenses, and certifications
Contact details and demographics voluntarily submitted
Information from interviews, assessments, or communications
Background check data where permitted or required
References and right-to-work documentation
Data provided by recruiters or job boards
How We Use Your Information
We use your information for the following business purposes:
To provide, maintain, and improve our services
To fulfill contractual obligations
To respond to inquiries or customer support requests
To communicate updates, offers, and news related to our services
To comply with legal and regulatory obligations
To evaluate candidates for employment or consulting roles
To manage our internal HR, audit, and compliance functions
We do not use personal data for automated decision-making or profiling without your explicit consent.
Legal Basis for Processing (GDPR Only)
For individuals in the European Economic Area (EEA), our legal basis for processing your information includes:
Your consent
Fulfillment of a contract
Compliance with legal obligations
Legitimate business interests
You may withdraw your consent at any time by contacting us.
Sharing Your Information
We do not sell your personal information. We may share your data with:
Trusted service providers under contract to support operations (e.g., IT infrastructure, analytics, HR systems)
Third-party recruitment or background check providers
Law enforcement or regulators when legally required
Parties involved in business transfers (merger, acquisition, sale)
All third-party processors are contractually required to maintain confidentiality and security.
Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
Encryption of data in transit and at rest
Access controls and security monitoring
Multi-factor authentication for internal systems
Staff training and internal policy enforcement
No method of transmission is entirely secure. We encourage you to use discretion when submitting information online.
Your Privacy Rights
If you are a California resident (CCPA/CPRA), you may:
Request access to your personal information
Request deletion or correction of your personal information
Opt-out of sale or sharing of your personal information (we do not sell)
Limit the use of sensitive personal information
If you are in the EU/UK (GDPR), you have rights to:
Access, correct, or delete your data
Object to or restrict processing
Data portability
File a complaint with a supervisory authority
You may exercise these rights by contacting us using the details at the end of this policy. We may request identity verification before proceeding.
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Operate and secure the website
Track usage analytics
Improve the user experience
EU/EEA visitors will be presented with a cookie banner to opt-in to non-essential cookies.
Data Retention
We retain your information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law. This includes data used for:
Contract fulfillment
Legal, audit, or compliance purposes
Recruitment and hiring processes (subject to applicable timelines)
International Transfers
If you are located outside the U.S., your data may be transferred to and processed in the U.S. or other countries where we or our service providers operate. We use contractual safeguards or legal mechanisms (e.g., Standard Contractual Clauses) where applicable.
Job Applicant and Recruiting Data
When you apply for a job with CTRL-A Technical Services, we collect and use your personal data to:
Evaluate your qualifications and suitability
Verify your credentials, conduct interviews, and perform assessments
Contact references and perform pre-employment checks
Communicate with you during the hiring process
Meet our compliance and regulatory requirements
We may retain applicant data for future employment opportunities unless you request deletion.
Recruitment data may be shared with:
HR and recruiting platforms under contract
Background check or verification vendors
Government agencies as legally required
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors. If we discover we have done so inadvertently, we will delete that data.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
For questions or to exercise your privacy rights, contact:
CTRL-A Technical Services, LLC
Email: privacy@ctrl-a.io
Phone: 951-690-5914
Address: 2108 N ST, Ste N Sacramento, CA 95816