Privacy Policy

Effective Date: April 19, 2025

CTRL-A understands that your privacy is important to you and that you care about how your personal data is used and shared. We respect and value everyone’s privacy, including that of our customers, business partners, contractors, subcontractors, everyone who visits our website https://ctrl-a.io (the “Website”), and candidates for employment. In this policy, we describe how we collect, use, and disclose personal information when you visit our website or engage with our services. This policy also outlines your rights under U.S. privacy laws, including the California Consumer Privacy Act (CCPA), and where applicable, the General Data Protection Regulation (GDPR).

The information we collect is controlled by CTRL-A Technical Services, LLC, which is headquartered in the United States at 2108 N ST, Ste N Sacremento, CA 95816, USA.

Information We Collect

We may collect personal information when you:

  • Visit our website

  • Submit a contact form

  • Request support or services

  • Apply for employment

  • Engage in business with us

Types of information we may collect include:

  • Name, company name, job title

  • Email address, phone number

  • IP address, browser type, and device identifiers

  • Communications and content you submit to us

  • Preferences or inferred interests based on your activity

  • Service usage logs or metadata from tools we use to deliver services

If you are applying for a position with us, we may also collect:

  • Resume/CV, work history, education, licenses, and certifications

  • Contact details and demographics voluntarily submitted

  • Information from interviews, assessments, or communications

  • Background check data where permitted or required

  • References and right-to-work documentation

  • Data provided by recruiters or job boards

How We Use Your Information

We use your information for the following business purposes:

  • To provide, maintain, and improve our services

  • To fulfill contractual obligations

  • To respond to inquiries or customer support requests

  • To communicate updates, offers, and news related to our services

  • To comply with legal and regulatory obligations

  • To evaluate candidates for employment or consulting roles

  • To manage our internal HR, audit, and compliance functions

We do not use personal data for automated decision-making or profiling without your explicit consent.

Legal Basis for Processing (GDPR Only)

For individuals in the European Economic Area (EEA), our legal basis for processing your information includes:

  • Your consent

  • Fulfillment of a contract

  • Compliance with legal obligations

  • Legitimate business interests

You may withdraw your consent at any time by contacting us.

Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted service providers under contract to support operations (e.g., IT infrastructure, analytics, HR systems)

  • Third-party recruitment or background check providers

  • Law enforcement or regulators when legally required

  • Parties involved in business transfers (merger, acquisition, sale)

All third-party processors are contractually required to maintain confidentiality and security.

Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Encryption of data in transit and at rest

  • Access controls and security monitoring

  • Multi-factor authentication for internal systems

  • Staff training and internal policy enforcement

No method of transmission is entirely secure. We encourage you to use discretion when submitting information online.

Your Privacy Rights

If you are a California resident (CCPA/CPRA), you may:

  • Request access to your personal information

  • Request deletion or correction of your personal information

  • Opt-out of sale or sharing of your personal information (we do not sell)

  • Limit the use of sensitive personal information

If you are in the EU/UK (GDPR), you have rights to:

  • Access, correct, or delete your data

  • Object to or restrict processing

  • Data portability

  • File a complaint with a supervisory authority

You may exercise these rights by contacting us using the details at the end of this policy. We may request identity verification before proceeding.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Operate and secure the website

  • Track usage analytics

  • Improve the user experience

EU/EEA visitors will be presented with a cookie banner to opt-in to non-essential cookies.

Data Retention

We retain your information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required by law. This includes data used for:

  • Contract fulfillment

  • Legal, audit, or compliance purposes

  • Recruitment and hiring processes (subject to applicable timelines)

International Transfers

If you are located outside the U.S., your data may be transferred to and processed in the U.S. or other countries where we or our service providers operate. We use contractual safeguards or legal mechanisms (e.g., Standard Contractual Clauses) where applicable.

Job Applicant and Recruiting Data

When you apply for a job with CTRL-A Technical Services, we collect and use your personal data to:

  • Evaluate your qualifications and suitability

  • Verify your credentials, conduct interviews, and perform assessments

  • Contact references and perform pre-employment checks

  • Communicate with you during the hiring process

  • Meet our compliance and regulatory requirements

We may retain applicant data for future employment opportunities unless you request deletion.

Recruitment data may be shared with:

  • HR and recruiting platforms under contract

  • Background check or verification vendors

  • Government agencies as legally required

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors. If we discover we have done so inadvertently, we will delete that data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions or to exercise your privacy rights, contact:

CTRL-A Technical Services, LLC
Email: privacy@ctrl-a.io
Phone: 951-690-5914
Address: 2108 N ST, Ste N Sacramento, CA 95816