Website Terms of Service

Effective Date: April 19, 2025

Welcome to the website of CTRL-A Technical Services (“CTS”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your use of our website located at https://ctrl-a.io (“Site”), including all content, functionality, and services available through it.

By accessing or using the Site, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Site.

1. Scope of These Terms

These Terms apply only to your use of the public-facing Site. If you are a client of CTS receiving services (such as managed IT, cybersecurity, project work, or consulting), your relationship with CTS is governed by a separate Master Services Agreement (MSA), Service Level Agreement (SLA), Statement of Work (SOW), or similar written contract. In the event of a conflict between these Terms and any signed agreement, the signed agreement shall control.

2. Eligibility and Access

The Site is intended for users in the United States who are at least 18 years of age. By using the Site, you represent that you meet these eligibility requirements and that any information you submit to us is complete and accurate.

3. Use Restrictions

You agree not to:

  • Use the Site in a way that violates any applicable laws or regulations

  • Access or attempt to access areas of the Site you are not authorized to access

  • Interfere with the security, functionality, or proper working of the Site

  • Introduce malware, viruses, or harmful code

  • Use the Site for any unauthorized or unlawful purpose

  • Copy, modify, reverse-engineer, or distribute the Site or its content without written permission

We reserve the right to suspend or revoke access if misuse is detected.

4. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, audio, video, and software — is the property of CTS or its licensors and is protected under intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Site solely for personal or informational use. Any commercial use is prohibited unless expressly authorized by CTS.

5. No Professional Advice or Guarantee

The information presented on this Site is for general informational purposes only. It is not legal, technical, or professional advice, and should not be relied upon as such. CTS makes no representations or warranties regarding the accuracy or completeness of any Site content.

6. Third-Party Links

The Site may contain links to external websites not operated or controlled by CTS. We are not responsible for the content or privacy practices of those third-party sites. Access them at your own risk.

7. Disclaimers

This Site is provided on an “AS IS” and “AS AVAILABLE” basis. CTS disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or uninterrupted access. We do not warrant that the Site will be error-free or secure.

8. Limitation of Liability

To the fullest extent permitted by law, CTS shall not be liable for any damages arising out of or related to your use of the Site, including but not limited to indirect, incidental, consequential, special, or punitive damages — even if advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless CTS, its officers, employees, contractors, and affiliates from any claims, losses, liabilities, expenses, or damages (including attorneys’ fees) arising from your use of the Site or violation of these Terms.

10. Export Compliance

You agree not to use or export the Site or any of its content in violation of U.S. export laws and regulations.

11. Modification and Termination

We reserve the right to change, suspend, or terminate the Site or these Terms at any time. Your continued use of the Site after changes are posted constitutes acceptance. Provisions that by their nature should survive termination (e.g., disclaimers, indemnification, limitations of liability) will continue to apply.

12. Governing Law

These Terms are governed by the laws of the State of California, excluding its conflict of law rules. Any disputes shall be resolved exclusively in the state or federal courts located in California.

13. Contact Us

For questions about these Terms or other legal inquiries, contact:

CTRL-A Technical Services, LLC
2108 N ST, Ste N Sacramento, CA 95816